In an overarching sense, a Project Management Office (PMO) is responsible for providing guidance, structure, systems of work, tools and know-how to the Project Management team. This includes inputting to roles such as Business Analysts, Scrum Masters, Product Managers and more.
The PMO will also track key metrics for all projects within it’s portfolio, providing a single pane of glass for project health. In addition, the provision of new tips, techniques, tools, and insights are shared across the team to ensure the team are operating with up to the minute information.
Here are some common roles & responsibilities;
- Project Governance & Strategic Planning
- Defining the Project Management Methodology used for a given project (e.g. Agile, Plan-Driven, Hybrid etc.)
- Coaching on Best Practices & standardisation across the business & projects
- Unifying culture across project teams
- Resource management & allocation in line with overarching business goals
- Defining the PMIS – the project management information system(s) that are used across the organisation
- Documentation including Organisational Process Assets like global Lessons Learned registers, templates, know-how, & software tools & techniques
